Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “US-Remote”
Apply on Kodex's site ↗
Opens the employer's official application page.
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About this role
Kodex is hiring for a Customer Success Manager role (full-time). See the official posting for full details.
Requirements
- 5+ years of customer-facing experience, including 2+ years in SaaS Customer Success or Account Management
- Experience managing high-ARR, high-touch customers with real strategic complexity
- Proven track record of delivering customer and business outcomes in innovative ways
- Customer-centric mindset and enough technical fluency to hold your own during implementations and product deep-dives
- Excellent executive-level communication and presentation skills — able to translate clearly and hold a QBR-caliber conversation
- Strong organizational skills and comfort working in a fast-paced, ambiguous startup environment
- Comfort working in fast-paced, ambiguous environments with shifting priorities
- Comfortable working core Pacific Time hours
Summarized from the employer's posting — check the full posting for every requirement.
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