Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “Americas (USA or Canada)”
Apply on Junipersquare's site ↗
Opens the employer's official application page.
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About this role
Junipersquare is hiring for a Customer Success Manager, Scaled Mid-Market role (full-time). See the official posting for full details.
Requirements
- 3 years of professional experience with at least 2 years of experience in a customer success or account management role, preferably in a SaaS environment
- Strong written and verbal communication skills, with the ability to convey complex information in a clear and understandable manner
- Experience interacting with a high volume of customers, with demonstrated skills in time management and prioritization
- Ability to analyze customer data and performance metrics to derive actionable insights
- Experience using data and technology to drive customer enablement, with preferred experience in Salesforce, Outreach, and Looker
- Demonstrated experience learning advanced knowledge on technical subject matters and curiosity to grow in knowledge
- Consistent, thoughtful use of AI across your core CSM deliverables, including the instinct to set it up with good context and a real example of where it improved quality, speed, or customer readiness.
- Passion for contributing to the customer's success with a product or service
Summarized from the employer's posting — check the full posting for every requirement.
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