Junipersquare

Customer Success Manager, Mid-Market

Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “USA”
Apply on Junipersquare's site ↗

Opens the employer's official application page.

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About this role

Junipersquare is hiring for a Customer Success Manager, Mid-Market role (full-time). See the official posting for full details.

Requirements

  • 5+ years of professional experience and 3+ years in a relevant customer success management role
  • Experience communicating with clients in written and verbal form
  • Experience leading client-facing meetings and presentations with multiple attendees of various levels, including executives
  • Passion for contributing to the customer's success with a product or service
  • Demonstrates competence in prioritization of time, resources, tasks, and people in order to meet deadlines and goals
  • Demonstrated experience quickly learning advanced technical subject matter and curiosity to grow in knowledge
  • Consistent, thoughtful use of AI across your core CSM deliverables, including the instinct to set it up with good context and a real example of where it improved quality, speed, or customer readiness.
  • Thrives in a changing and evolving work environment

Summarized from the employer's posting — check the full posting for every requirement.