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Incident

Expansion Account Manager

Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “San Francisco”
Apply on Incident's site ↗

Opens the employer's official application page.

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About this role

Incident is hiring for a Expansion Account Manager role (full-time). See the official posting for full details.

Requirements

  • You've done the expansion side of account management before - you know the difference between growing an account and just keeping it, and you've got the renewal conversations to prove it.
  • A CTO or VP pushing back doesn't rattle you - if anything, you enjoy the conversation more when they know exactly what they're asking for.
  • You don't quit when a deal gets hard. The tricky ones are the ones you remember, not the ones you avoid.
  • You're genuinely into AI tooling - not because it's trendy, but because you like pulling apart a workflow to see if there's a faster way to do it.
  • You want to see the number move because of something you did. Revenue isn't abstract to you, it's the scoreboard.
  • There's no fixed playbook for this segment yet, and that excites you rather than worries you -you want to be the person tweaking it, not waiting for someone else to.
  • Startup life suits you. You're fine building the plane while flying it, as long as you get to help design it.

Summarized from the employer's posting — check the full posting for every requirement.