Who can apply: Only open to applicants in: California.
Location as listed by the employer: “Menlo Park, California”
Apply on Hims And Hers's site ↗
Opens the employer's official application page.
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About this role
Hims And Hers is hiring for a IT Support Specialist II role (full-time). See the official posting for full details.
Requirements
- Proven experience in an IT support or helpdesk role (3-5 years preferred)
- Experience resolving complex technical issues beyond the scope of Tier 1 support
- Familiarity with Microsoft, Apple, Atlassian, and Google products in an enterprise environment
- Working knowledge of conferencing, collaboration, and communication software, including Zoom, Google Apps, Slack, Dropbox, and other cloud-based applications
- Knowledge of proper endpoint security management and protection practices on devices
- Experience with MDM management solutions (JAMF or Intune) and policy creation using tools like Automox is highly preferred
- A strong sense of urgency and commitment to completing projects and resolving issues in a timely manner
- Excellent attention to detail and a commitment to quality and confidentiality
Summarized from the employer's posting — check the full posting for every requirement.
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