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Harvey

Social Content and Community Manager

Who can apply: Only open to applicants in: New York.
Location as listed by the employer: “New York; San Francisco”
Apply on Harvey's site ↗

Opens the employer's official application page.

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About this role

Harvey is hiring for a Social Content and Community Manager role (full-time). See the official posting for full details.

Requirements

  • 3+ years in social content, community management, or a similar role, ideally at a high-growth tech, AI, or legal-focused company, or in a fast-moving brand or agency environment.
  • Exceptional short-form writing and editorial judgment, with a portfolio of content and community engagement that earned attention.
  • Hands-on experience managing a brand's social inbox and online communities, including moderation, escalation, and response workflows.
  • A real feel for internet culture, online communities, and what makes content and conversations travel.
  • Range as a voice chameleon: you can write as the brand and for employees without losing the through-line.
  • Comfort living in the replies and handling DMs, comments, and mentions with speed, warmth, and good judgment, including difficult or sensitive exchanges.
  • Sound judgment about confidentiality, customer privacy, and when to escalate rather than respond.
  • Ability to move quickly on real-time moments while keeping quality and brand safety high.

Summarized from the employer's posting — check the full posting for every requirement.