New Mexico: the employer hasn't said whether this state is eligible.

Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.

Location as listed by the employer: “Remote, USA”

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About this role

Harrison.Ai is hiring for a Support Engineer | Teleradiology role (full-time). See the official posting for full details.

Requirements

4+ years in a technical support role spanning end user IT and production systems, supporting Windows, macOS and Linux
2+ years supporting clinical systems (PACS, RIS, EMR/EHR or clinical integration engines) in healthcare or radiology, where downtime directly impacts patient care
Demonstrated HL7 v2.x troubleshooting across ADT, ORM, ORU, MDM and DFT, including MLLP, ACK/NACK semantics and requeue of failed deliveries
Demonstrated DICOM troubleshooting - C-STORE, C-FIND, C-MOVE, AE title and port configuration - and diagnosis of image routing and retrieval failures
Hands-on experience configuring a healthcare integration engine, authoring routing rules, transforms and field mappings directly rather than escalating all configuration to a vendor
Experience providing Level 2 support to external customers against contractual SLAs, with case ownership and escalation management
Experience supporting internal users and corporate applications - onboarding and offboarding, asset and device management - and strong Microsoft 365 knowledge including Entra ID
Linux server administration (Ubuntu LTS or RHEL), production workloads on Google Cloud or AWS, site-to-site VPN (IPsec or equivalent), and federated single sign-on across more than one identity provider

Summarized from the employer's posting — check the full posting for every requirement.

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