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Gen Digital

Director, Product Management for Customer Engagement Platform

Who can apply: Only open to applicants in: California.
Location as listed by the employer: “USA - Mountain View, CA”
Apply on Gen Digital's site ↗

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About this role

Gen Digital is hiring for a Director, Product Management for Customer Engagement Platform role (full-time). See the official posting for full details.

Requirements

  • Bachelor’s or Master’s degree in Computer Science, Business, Engineering, or a related field.
  • 12+ years of progressive product management experience, including at least 4 years in a senior product leadership role managing product management teams.
  • Deep domain expertise in one or more of the following areas: software licensing platforms, identity and authentication systems, or B2C customer portal products, with a demonstrated track record of building platform prod…
  • Experience defining and delivering API-driven platform products in close partnership with engineering organizations, with the ability to engage at the architecture level on licensing entitlements, identity protocols, an…
  • Strong command of product metrics, experimentation frameworks, and data-informed roadmap prioritization, with a proven ability to influence and align senior stakeholders across Engineering, Commercial, and executive fun…
  • Excellent written and verbal communication skills in English, with the ability to translate complex platform trade-offs into clear business impact for executive audiences.
  • Experience working in global, matrixed organizations spanning multiple time zones and cultures.
  • Experience in consumer software, cybersecurity, SaaS, or digital subscription businesses is highly desirable.

Summarized from the employer's posting — check the full posting for every requirement.