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Flaglerhealth

Rev Cycle Customer Success Manager

Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “Remote”
Apply on Flaglerhealth's site ↗

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About this role

Flaglerhealth is hiring for a Rev Cycle Customer Success Manager role (full-time). See the official posting for full details.

Requirements

  • 7–10 years in RCM leadership or customer-facing revenue operations roles within MSK, orthopedic, or procedural specialties, with hands-on experience managing third-party billing vendors - including performance oversight…
  • Deep working knowledge of RCM in procedural specialties (MSK/Ortho/Pain), including front-end and back-end revenue optimization, denial management strategy, and vendor performance oversight.
  • Expertise designing and implementing RCM technologies to augment practice-specific workflows.
  • Full-cycle RCM fluency: front-end (prior authorizations, eligibility verification, benefits investigation, pre-certification) through back-end (AR work-down, denial management, appeals, aging bucket strategy, and collec…
  • Strong working knowledge of coding and billing as it applies to pain management and orthopedics - CPT, ICD-10-CM/PCS, HCPCS Level II, modifier usage (e.g., 25, 59, XU, LT/RT), bundling edits, and global period policies.…
  • Professional coding certification (CPC, CCS, COC or equivalent) and/or a degree in Health Information Management is a plus, as are specialty credentials such as COSC or CASCC.
  • Strong communicator and relationship builder - equally effective presenting monthly performance reports to practice administrators and rolling up your sleeves on a client site visit.
  • Strong-willed team player who is open to feedback, adapts quickly, and thrives in a fast-paced, startup environment.

Summarized from the employer's posting — check the full posting for every requirement.