OpenRouter

Customer Success Manager

Who can apply: Only open to applicants in: California.
Location as listed by the employer: “San Francisco Bay Area, California”
Apply on OpenRouter's site ↗

Opens the employer's official application page.

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About this role

OpenRouter is hiring for a Customer Success Manager role (full-time). See the official posting for full details.

Requirements

  • AI-Native DNA: You have previously worked at an AI-first company (LLM labs, AI infrastructure, or high-growth GenAI apps). You understand the nuances of tokens, latency, context windows, and model routing.
  • Technical Platform Expertise: You come from a background in technical SaaS or API-first platforms. You are comfortable talking to developers and product managers in their own language.
  • Revenue Focused: You have a proven track record of owning a quota. You are comfortable navigating procurement, legal, and executive stakeholders to get a deal done.
  • Playbook Builder: You don’t just fix things once. You build the systems and guides that help us scale this to the next thousand customers.

Summarized from the employer's posting — check the full posting for every requirement.