Ellipsis Health

Senior QA Engineer, Forward Deployed

Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “San Francisco - Hybrid”
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About this role

Ellipsis Health is hiring for a Senior QA Engineer, Forward Deployed role (full-time). See the official posting for full details.

Requirements

  • Experience in QA Engineering: Strong background in software quality assurance, with a proven track record of designing, executing, and managing end-to-end test strategies (Smoke, Sanity, Regression, Functional).
  • LLM & Generative AI Expertise: Hands-on experience or deep technical familiarity with troubleshooting LLM behaviors, diagnosing hallucinations, managing latency, and using LLM call-tracing tools.
  • Technical & Logging Proficiency: Ability to comfortably write SQL queries (specifically PostgreSQL) to pull data logs and navigate cloud infrastructure logs (such as GCP) to perform rapid root-cause analysis.
  • Voice & Conversational AI Domain Knowledge: Foundational understanding of Speech-to-Speech pipelines, including Automatic Speech Recognition (ASR), audio-to-text workflows, and core knowledge base integrations.
  • Telephony Foundations: Basic familiarity with enterprise telephony routing, call management mechanics (warm/blind transfers), and voicemail detection systems.
  • Client-Facing Capability: Strong communication skills and the professional agility required to manage UAT timelines, coordinate with client stakeholders, and support rapid production deployments.

Summarized from the employer's posting — check the full posting for every requirement.