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Datasnipper

Customer Success Manager - Former Auditor

Who can apply: Only open to applicants in: New York.
Location as listed by the employer: “New York”
Apply on Datasnipper's site ↗

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About this role

Datasnipper is hiring for a Customer Success Manager - Former Auditor role (full-time). See the official posting for full details.

Requirements

  • Audit Domain Credibility: You have worked in or directly alongside audit teams. You understand engagement lifecycles, sample testing, evidence management, team hierarchies, and the quality standards that govern audit wo…
  • Experience: Ideally you have experience in Customer Success, Account Management, or a similar client-facing role in B2B SaaS, combined with direct experience in audit - whether as an auditor, audit technology specialist…
  • Audit-Specific Enablement Design: You can design and execute onboarding and training programs that map to real audit workflows - including audit cycle timing, firm methodology, and engagement team structure. This requir…
  • Reliable Execution: You follow through. You manage a portfolio independently, hit your commitments, and deliver consistent outcomes without needing close supervision.
  • Data-Driven Approach: You use product data and health signals to stay ahead of risks and make decisions. You are comfortable in CS tools and CRM platforms.
  • Clear Communication across Contexts: You communicate clearly in both audit professional language and CS/GTM contexts. You can navigate stakeholder conversations with audit managers and firm leadership, and translate tho…
  • Ownership Mindset: You take responsibility for your accounts and your own development. You ask for feedback, apply it, and look for ways to improve.
  • Collaborative Spirit: You contribute to the team including by sharing audit knowledge that makes peers more effective on audit accounts.

Summarized from the employer's posting — check the full posting for every requirement.