Databento

Billing Support Specialist

Utah: eligible, according to the employer's posting.
Who can apply: Only open to applicants in: Utah.
Location as listed by the employer: “Salt Lake City, Utah”
Apply on Databento's site ↗

Opens the employer's official application page.

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About this role

Databento is hiring for a Billing Support Specialist role (full-time). See the official posting for full details.

Requirements

  • A genuine customer service orientation — patient, personable, comfortable getting on the phone to walk someone through a problem.
  • Experience resolving billing disputes, collections, or accounts receivable/payable issues.
  • Comfort working with complex, recurring billing cycles (usage-based or subscription billing a plus).
  • Prior experience in industries with intricate billing, such as healthcare billing/insurance coordination, financial services, or similar is a strong plus.
  • Organized and detail-oriented; comfortable owning a process end-to-end with minimal hand-holding.
  • Experience with billing or invoicing software (e.g., Stripe, NetSuite, QuickBooks) is a plus.
  • Bachelor's degree.
  • Experience working at a technology, B2B SaaS, or startup company in a similar role is a plus.

Summarized from the employer's posting — check the full posting for every requirement.