Cresta

Senior Software Engineer, Backend - Platform Team

Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “Canada (Remote); Toronto, Canada (Hybrid); United States (Remote); Canada - AB (Remote); Canada - BC (Remote); Canada - ON (Remote); US (Remote)”
Apply on Cresta's site ↗

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About this role

Cresta is hiring for a Senior Software Engineer, Backend - Platform Team role (full-time). See the official posting for full details.

Requirements

  • Bachelor’s degree in Computer Science or related field.
  • 5+ years of experience building scalable backend systems in production environments.
  • Strong experience designing and maintaining robust APIs (REST, gRPC).
  • Solid understanding of distributed systems and real-time communication architectures.
  • Experience integrating with third-party enterprise platforms and APIs.
  • Experience working with CCaaS platforms or contact center systems is a strong plus.
  • Familiarity with AI Agents, Virtual Agents, or LLM-based systems is a plus.
  • Experience with containerized environments (Kubernetes, Docker).

Summarized from the employer's posting — check the full posting for every requirement.