Conduit Health

Product Manager - Patient Experience

Who can apply: Only open to applicants in: New York.
Location as listed by the employer: “New York City”
Apply on Conduit Health's site ↗

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About this role

Conduit Health is hiring for a Product Manager - Patient Experience role (full-time). See the official posting for full details.

Requirements

  • 4+ years in product — with meaningful time owning retention, lifecycle, or growth in a D2C product.
  • AI-native and technically fluent: you build, prototype, and debug with AI, can speak the language of engineers, and are comfortable reasoning through potential technical solutions and tradeoffs.
  • You bring a strong technical foundation — whether through a degree in computer science or engineering, previous experience as a software engineer, or deep hands-on experience working with technical teams.
  • You think in cohorts and behavioral data — and you know when the data is lying to you.
  • You've evaluated or managed the quality of LLM/AI systems — rubrics, eval sets, regressions, safety — or you're hungry to own it.
  • Comfortable with high ownership and minimal guardrails — you don't wait to be told what to prioritize.
  • High-trust judgment — you care about clarity, trust, and safety in a healthcare context.
  • Bonus: healthtech, fintech, or regulated industries; lifecycle marketing exposure.

Summarized from the employer's posting — check the full posting for every requirement.