Instacart

Staff User Researcher - Consumer

Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “United States - Remote; Remote - Canada; Remote - United States”
Apply on Instacart's site ↗

Opens the employer's official application page.

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About this role

Instacart is hiring for a Staff User Researcher - Consumer role. See the official posting for full details.

Requirements

  • 8+ years conducting UX or consumer research in a product organization, with meaningful experience in early-stage innovation or new product development
  • Background or deep familiarity with behavioral psychology, behavioral economics, or related fields - you understand the science of how habits form, persist, and change, and you bring that lens to your work
  • Expertise across a wide range of qualitative methodologies: in-depth interviews, ethnographic and diary studies, usability testing, participatory design, and workshop facilitation
  • Equally strong with quantitative methods: survey design and analysis, behavioral data interpretation, experimental design, and synthesis across mixed-methods studies
  • Proven ability to lead foundational, generative research — going beyond feature validation to define the opportunity space and shape product strategy
  • Exceptional storyteller: you turn nuanced human insight into crisp, compelling narratives that drive alignment and action at all levels of the organization
  • Experience working with or alongside data science teams to triangulate behavioral patterns from usage data with qualitative findings
  • Track record of influencing product roadmaps, not just informing them — you know how to position research to land with impact

Summarized from the employer's posting — check the full posting for every requirement.