Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “Remote, Canada, Remote, United States; Headquarters”
Apply on CoLab Software's site ↗
Opens the employer's official application page.
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About this role
CoLab Software is hiring for a Senior Customer Success Manager role. See the official posting for full details.
Requirements
- 4-6 years of Customer Success or Account Management in B2B SaaS
- Experience working with technical, specialized customer personas
- Experience with customer journey orchestration and success planning in a high-ACV SaaS environment
- Strong customer storytelling, executive presence, and internal influence
- Proven success driving translating adoption to high-impact customer value
- Highly organized, proactive, and comfortable managing ambiguity
- Willingness to travel up to 25% of the time
Summarized from the employer's posting — check the full posting for every requirement.
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