Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “Canada and US, Remote; Headquarters; Remote, Canada; Remote, United States”
Apply on CoLab Software's site ↗
Opens the employer's official application page.
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About this role
CoLab Software is hiring for a Customer Education Lead role. See the official posting for full details.
Requirements
- Create customer-facing onboarding and enablement materials (videos, guides, templates, self-paced modules)
- Design interactive learning paths for end-users
- Translate complex product workflows into clear, actionable resources
- Build assessments to check comprehension and certification exams to validate mastery of knowledge and skills
- Develop CoLab Academy curriculum (certifications, learning paths, use case guides)
- 3+ years in instructional design, customer education, or enablement at a B2B SaaS company
- Experience creating customer-facing content that drives measurable adoption
- Demonstrated success linking education programs to business outcomes (adoption, time-to-value, renewals)
Summarized from the employer's posting — check the full posting for every requirement.
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