Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “United States”
Apply on Codes Health's site ↗
Opens the employer's official application page.
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About this role
Codes Health is hiring for a Customer Success Lead, Commercial role (full-time). See the official posting for full details.
Requirements
- 3–5 years of B2B Customer Success experience managing a high-volume SMB or mid-market book
- Proven ability to balance scale and personalization — you know how to manage 50+ accounts without every one feeling like a number
- Strong analytical instincts: comfortable using product usage data and CRM signals to prioritize your attention
- Excellent written communication — a lot of your relationship-building happens via email and portal messages
- Experience building or following playbooks in a fast-moving environment
- Comfortable with ambiguity and eager to build — this is an early-stage role with a lot of whitespace
- Legal tech, healthcare, or document management SaaS background a plus, not a requirement
Summarized from the employer's posting — check the full posting for every requirement.
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