Codes Health

Customer Success Lead, Enterprise

Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “United States”
Apply on Codes Health's site ↗

Opens the employer's official application page.

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About this role

Codes Health is hiring for a Customer Success Lead, Enterprise role (full-time). See the official posting for full details.

Requirements

  • 4–7 years of B2B Customer Success or Account Management experience, ideally in legal tech, healthcare tech, or a document/workflow SaaS
  • Demonstrated track record managing enterprise accounts with strong NRR and expansion results
  • Executive presence — comfortable running QBRs with partners and firm administrators
  • Highly organized, process-oriented: you build playbooks, not just relationships
  • Strong instincts for identifying expansion signals and converting them into revenue
  • Experience with CRM / CS platforms (Salesforce, HubSpot, Gainsight, or equivalent)
  • Comfortable in an early-stage environment — you can build structure without waiting to be told

Summarized from the employer's posting — check the full posting for every requirement.