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Cloudflare

Senior Customer Engineer SLED TX (Austin, Dallas or Houston)

Who can apply: Only open to applicants in: Texas.
Location as listed by the employer: “Hybrid; Austin, TX; Dallas, TX; Houston, TX”
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About this role

Cloudflare is hiring for a Senior Customer Engineer SLED TX (Austin, Dallas or Houston) role. See the official posting for full details.

Requirements

  • Public Sector Expertise: Proven experience working with or selling into SLED, Local Government, State or Municipal agencies, with a deep understanding of public sector buying cycles, compliance requirements, and unique…
  • Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or as a Forward Deployed Engineer (years of experience required will vary based on Asso…
  • Technical Acumen: Broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture.
  • Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and public sector/enterprise sales cycles.
  • Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level government C-suite/elected official business strategy.
  • Cloudflare AI Stack Experience: Hands-on experience building, deploying, or architecting solutions using Cloudflare's developer platform and AI ecosystem, specifically Workers AI, AI Gateway, and Vectorize.
  • Applied AI Knowledge: Experience with prompt engineering, Large Language Model (LLM) orchestration, or Retrieval-Augmented Generation (RAG) architectures.
  • Coding/Scripting: Proficiency in Python, JavaScript, or similar languages to write custom integration scripts, API connectors, and edge computing functions.

Summarized from the employer's posting — check the full posting for every requirement.