Who can apply: Only open to applicants in: California, Texas.
Location as listed by the employer: “Hybrid; Austin, TX; San Francisco, CA”
Apply on Cloudflare's site ↗
Opens the employer's official application page.
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About this role
Cloudflare is hiring for a Senior Customer Engagement Strategy Manager role. See the official posting for full details.
Requirements
- Stakeholder Influence: 5–8 years of proven ability to build trust across Sales, executive leadership, and cross-functional partners, aligning priorities, and moving people toward shared outcomes.
- Strategic problem solver: You can quickly understand complex business problems, structure ambiguous questions, synthesize next steps, and identify the highest leverage path forward. You are comfortable moving between st…
- Facilitation & Executive presence: Strong communication and storytelling skills with the presence and confidence to guide a room of senior leaders through a structured conversation.
- Customer-first, consultative mindset: You are skilled at uncovering what customers actually care about, not just what they say in the first meeting. You can translate business challenges into engagement strategies that…
- Narrative and content judgment: You can turn fragmented inputs into a compelling executive narrative. You understand what belongs in a C-level conversation, what should be left out, and how to balance technical credibil…
- Commercial Orientation: You understand how executive engagement supports account growth, pipeline acceleration, expansion, retention, and strategic partnership. You can connect customer conversations to measurable busin…
- Relevant Industry Background: Experience in Consulting, Technology, and/or Sales is strongly preferred — with a demonstrated ability to navigate complex enterprise relationships, build credibility with senior stakeholde…
- Experience: 5–8 years in strategic account management, executive engagement programs, pre-sales consulting or a similar GTM role within B2B SaaS or enterprise technology. Sales/GTM experience is highly valued; backgroun…
Summarized from the employer's posting — check the full posting for every requirement.
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