Cloudflare

Customer Experience Manager

Who can apply: Only open to applicants in: Texas.
Location as listed by the employer: “Hybrid; Austin, TX”
Apply on Cloudflare's site ↗

Opens the employer's official application page.

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About this role

Cloudflare is hiring for a Customer Experience Manager role. See the official posting for full details.

Requirements

  • Minimum of 3 years of experience in a Customer Success/Account Management role or Inside or Field sales.
  • 2+ years of industry experience, with experience in cloud security and/or performance industries preferred.
  • Bachelor's degree and/or other professional qualifications.
  • Strong understanding of or willingness to learn about computer networking and “how the internet works,” with network security a plus.
  • Experience with project management, account portfolio planning, cloud implementation and prioritization.
  • Expertise in SaaS retention and sales process and excellent knowledge of value driven sales.
  • Excellent problem solving skills with the ability to creatively achieve resolutions.

Summarized from the employer's posting — check the full posting for every requirement.