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Clinicallyai

Customer Support Specialist

Who can apply: Only open to applicants in: California.
Location as listed by the employer: “San Diego, CA”
Apply on Clinicallyai's site ↗

Opens the employer's official application page.

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About this role

Clinicallyai is hiring for a Customer Support Specialist role (full-time). See the official posting for full details.

Requirements

  • Customer-First Mindset. You enjoy helping people and approach every question with patience, empathy, and professionalism.
  • Technical Aptitude. You’re comfortable learning new software, working through technical problems, and figuring out how things work.
  • Problem-Solving Skills. You investigate issues, ask good questions, test possible solutions, and seek help when needed.
  • Clear Communication. You explain technical concepts in straightforward language to people with different levels of technical experience.
  • Organization. You manage multiple requests, keep good notes, and follow issues through to resolution.
  • Curiosity About AI. You’re excited to learn how AI and large language models apply in a real-world product.
  • Adaptability. You learn quickly and thrive in a growing startup where processes and products continue to evolve.
  • Approximately 1–2 years of experience in customer service, customer support, help desk, SaaS support, technical support, or another customer-facing role. Relevant internships or part-time experience may also be consider…

Summarized from the employer's posting — check the full posting for every requirement.