Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.

Location as listed by the employer: “United States”

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About this role

Clickup is hiring for a Senior Technical Account Manager - Customer Success (AMER) role (full-time). See the official posting for full details.

Requirements

Technical Acumen: Deep understanding of ClickUp platform capabilities, automation logic, integrations, and AI Agent functionality. Able to translate business needs into technical solutions.
AI Expertise: Familiar with generative AI concepts, prompt design, and automation frameworks. Skilled at identifying and scoping AI use cases and consumption plans.
Consultative Discovery: Exceptional at workflow analysis, process design, and identifying friction points. Uses structured discovery to map customer needs into ClickUp.
Project and Program Management: Ability to manage complex customer programs with multiple stakeholders, deadlines, and outcomes. Skilled at running structured account plans.
Data and Reporting: Comfortable using dashboards and metrics to communicate health, adoption, and ROI. Interprets usage data to drive recommendations.
Customer Engagement: Executive presence and strong communication skills. Builds trust at both ATL and BTL levels through credibility and clarity.
Account Ownership: Full accountability for assigned book of business: proactive, organized, and driven to achieve measurable outcomes.
Collaboration and Influence: Works cross-functionally with account team, Product, and Sales to align on outcomes. Influences without authority through insight and results.

Summarized from the employer's posting — check the full posting for every requirement.

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