Chorus Innovations

VP of Customer Success

Who can apply: Only open to applicants in: California.
Location as listed by the employer: “Long Beach, CA | Hybrid; HQ”
Apply on Chorus Innovations's site ↗

Opens the employer's official application page.

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About this role

Chorus Innovations is hiring for a VP of Customer Success role. See the official posting for full details.

Requirements

  • 12+ years in customer success, client services, or account management, including 8+ years directly leading and scaling teams.
  • Background in a scaling B2B software environment (typically in the $20M–$100M ARR range).
  • Experience working alongside government, healthcare, or other highly regulated public sector stakeholders.
  • Demonstrated success owning retention and expansion targets alongside account health metrics.
  • Ability to engage credibly with senior public sector executives, including county CIOs and state agency directors, navigating complex organizational structures and multi-stakeholder decisions.
  • Enthusiasm for balancing high-level organizational strategy with hands-on building during this phase of growth.

Summarized from the employer's posting — check the full posting for every requirement.