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Chime Financial, Inc

Senior Partner Manager

Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “Remote, USA; Remote - US”
Apply on Chime Financial, Inc's site ↗

Opens the employer's official application page.

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About this role

Chime Financial, Inc is hiring for a Senior Partner Manager role. See the official posting for full details.

Requirements

  • 5+ years of experience in Customer Experience, Partner/Vendor Management, Program Management, BPO operations, or a related operational leadership role.
  • Professional experience directly related to BPO partner and/or program management, ideally within financial services or another highly regulated environment.
  • Executive presence and sound business judgment, comfortable building trust and influencing decisions, including with senior stakeholders, with a strong sense of ownership and comfort operating autonomously in ambiguity.
  • Strong analytical skills, demonstrated ability to identify trends, diagnose root causes, assess risks, and translate findings into clear, actionable recommendations that drive partner performance.
  • Demonstrated ability to challenge the status quo, a track record of redesigning a process, system, or operating model, paired with the influence, relationship-building, and communication skills to drive alignment and ac…
  • Curiosity about how AI and automation are reshaping frontline work, and experience evaluating or deploying them in an operations environment is a plus.
  • Sound business judgment, high ownership, comfort operating autonomously in ambiguity, and willingness to travel domestically and internationally approximately 25% of the time.
  • Proficiency with tools such as Excel, Google Sheets, Looker, Google Slides, Jira, or similar reporting, presentation, and project-management tools.

Summarized from the employer's posting — check the full posting for every requirement.