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Chime Financial, Inc

Director, Lifecycle Marketing Operations

California: eligible, according to the employer's posting.
Who can apply: Only open to applicants in: California.
Location as listed by the employer: “San Francisco, CA, USA; San Francisco Office”
Apply on Chime Financial, Inc's site ↗

Opens the employer's official application page.

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About this role

Chime Financial, Inc is hiring for a Director, Lifecycle Marketing Operations role. See the official posting for full details.

Requirements

  • 8+ years in marketing or CRM operations, lifecycle execution, or martech, including 3+ years leading teams — with experience developing leads or managers, not only individual contributors.
  • Deep expertise with engagement and CRM platforms (Braze or similar): campaign operations, journey architecture, automation, and the technical layer underneath.
  • A strong track record in governance: setting and enforcing channel, deliverability, and compliance standards, and building the QA that keeps a high-volume operation safe.
  • A real track record of building toward automation. You've scaled manual processes and have a clear point of view on where AI and agents fit in marketing operations.
  • Deep channel health and deliverability expertise at scale: sender reputation, inbox placement, fatigue management, and opt-in/opt-out hygiene.
  • Strong operational and analytical judgment. You run on metrics, can tell at a glance whether the engine is healthy, and balance speed against safe, compliant sending in a regulated environment.
  • The influence to align peer Directors and VPs across Marketing, Engineering, and Product on shared standards, and the range to lead at altitude on strategy and transformation while translating the technical detail into…
  • Experience standing up or scaling an automation or agent layer in a marketing or CRM context.

Summarized from the employer's posting — check the full posting for every requirement.