Remote Jobs Now
Chainguard

Staff Customer Success Manager, Majors (Financial Services)

Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “United States - Remote; Remote - US”
Apply on Chainguard's site ↗

Opens the employer's official application page.

Generate a CV for this job

A CV tailored to this job's requirements in one click — boosted with testimonials from people who know your work.

Generate my CV

About this role

Chainguard is hiring for a Staff Customer Success Manager, Majors (Financial Services) role. See the official posting for full details.

Requirements

  • 5+ years in enterprise customer-facing roles, with a strong preference for experience in or adjacent to financial services. Customer Success, Strategic Account Management, or Consulting backgrounds are all relevant.
  • Demonstrated ability to operate as a strategic business partner, not just a relationship manager. This means understanding customer business goals, navigating organizational complexity, and connecting Chainguard outcome…
  • Familiarity with financial services regulatory and compliance drivers (SOC 2, FedRAMP, PCI DSS, operational resilience frameworks) and how they shape security buying decisions.
  • Working knowledge of one or more of the following domains: software supply chain security, vulnerability management, DevSecOps, container security, or application security. You do not need to be a technical implementer,…
  • This is a high-autonomy role. You are expected to take full ownership of your portfolio, make independent decisions about account strategy and escalation, and build new playbooks when existing ones do not fit.
  • Strong executive presence and communication skills, both written and verbal.
  • High emotional intelligence, strong prioritization instincts, and comfort navigating ambiguity.

Summarized from the employer's posting — check the full posting for every requirement.