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Instacart

Billing Operations Lead

District of Columbia: eligible, according to the employer's posting.
Who can apply: Open in US states except: California, Connecticut, New Jersey, New York, Washington.
Location as listed by the employer: “United States - Remote; Remote - United States”
Apply on Instacart's site ↗

Opens the employer's official application page.

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About this role

Instacart is hiring for a Billing Operations Lead role. See the official posting for full details.

Requirements

  • Bachelor’s degree in Accounting, Finance, Information Systems, or related field, or equivalent practical experience.
  • 5+ years of experience in Billing Operations, Order-to-Cash, or Accounts Receivable within technology, ecommerce, marketplace, or subscription/SaaS environments.
  • 2+ years leading cross-functional billing or quote-to-cash projects as an individual contributor, from requirements through UAT and launch.
  • Hands-on experience with Salesforce CPQ and at least one billing platform (e.g., Zuora, Chargebee, Stripe Billing) plus one ERP (e.g., NetSuite, SAP, Oracle).
  • Proficiency in Excel (pivot tables, lookups) and basic SQL for reconciliations and data analysis.
  • Working knowledge of billing controls, SOX requirements, and revenue considerations (e.g., ASC 606) as they apply to invoicing, credits, and adjustments.
  • Demonstrated success leveraging data modeling tools such as Alteryx to automate billing processes.
  • Aptitude and demonstrated success leveraging AI solutions to improve billing processes.

Summarized from the employer's posting — check the full posting for every requirement.