Catchafire

Sr. Customer Success Manager

Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “United States; U.S.A”
Apply on Catchafire's site ↗

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About this role

Catchafire is hiring for a Sr. Customer Success Manager role (full-time). See the official posting for full details.

Requirements

  • Must-haves: 5 - 7+ years of work experience in customer-facing or account management roles
  • Quota-carrying experience with successful renewal and upsell/cross-sell attainment (minimum of $2.5m in annual quota)
  • Experience managing complex, multi-stakeholder projects
  • Experience managing relationships with senior-level stakeholders
  • Desire to expand knowledge of and become an expert in the social impact space
  • Experience working in a CRM or customer success platform (such as Salesforce, Gainsight, or HubSpot) to manage renewals and forecast pipeline.

Summarized from the employer's posting — check the full posting for every requirement.