Who can apply: Only open to applicants in: New York.
Location as listed by the employer: “Hybrid: New York, NY”
Apply on Cape's site ↗
Opens the employer's official application page.
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About this role
Cape is hiring for a Operations Analyst, Consumer role (full-time). See the official posting for full details.
Requirements
- Strong Verbal & Technical Communication: You can lead a technical conversation with engineers and customers with clarity, authority, and empathy.
- The "Star Player" Mindset: Ability to handle high-volume tasks and multitask across multiple customer issues simultaneously without dropping the ball.
- Leadership Potential: Experience (or a clear desire) in managing people and workflows; you want to build a team, not just work solo.
- Bachelor’s Degree or equivalent experience: Background in business, operations, national service, or a related field (preferred).
- Prior Experience: Proven track record in a fast-paced operations role, customer support, or executing high-volume technical tasks.
- Bonus Points: Experience with supply chain, logistics, eCommerce, or telecommunications workflows.
- Experience with basic product quality assurance, specifically mobile app testing and bug tracking
- Familiarity with mobile device troubleshooting, command line, radio communications, or other technical flows.
Summarized from the employer's posting — check the full posting for every requirement.
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