Who can apply: Only open to applicants in: New York.
Location as listed by the employer: “Hybrid: New York, NY”
Apply on Cape's site ↗
Opens the employer's official application page.
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About this role
Cape is hiring for a IT Support Specialist role (full-time). See the official posting for full details.
Requirements
- 2-3+ years of experience in IT support, particularly in a dynamic and evolving tech environment.
- Hands-on experience supporting Apple/macOS laptops (and comfort across Windows and linux where needed).
- Familiarity with mobile device management (Iru, Jamf, or similar).
- Experience working in a ticketing/helpdesk system (e.g., Jira Service Management) and working to SLAs.
- Demonstrated ability in setting up, troubleshooting, and maintaining conference room hardware and software.
- Comfort with Google Workspace and/or Microsoft 365 administration basics.
- Proven track record of effectively managing IT hardware procurement and inventory.
- Strong problem-solving skills and ability to provide timely resolution to hardware and software issues.
Summarized from the employer's posting — check the full posting for every requirement.
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