Who can apply: Only open to applicants in: New York.
Location as listed by the employer: “San Francisco (CA), Denver (CO), New York (NY)”
Apply on Candidhealth's site ↗
Opens the employer's official application page.
Generate a CV for this job
Generate my CV
A CV tailored to this job's requirements in one click — boosted with testimonials from people who know your work.
About this role
Candidhealth is hiring for a Customer Experience role (full-time). See the official posting for full details.
Requirements
- 1-4 years of experience within customer experience, support, operations, or related roles .
- While you won't be processing claims, having familiarity with insurance claims processing is a bonus.
- Comfortability troubleshooting technical issues such as API and platform integrations is a bonus.
- Able to frequently interact with product and engineering teams, providing detailed notes for technical ticket escalations.
- Possess excellent written communication skills, with both customers and coworkers.
- Able to quickly prioritize new tasks against (potentially many other) competing tasks.
- Ensure that we are applying effort efficiently to have the greatest possible impact for our customers.
- Able to creatively troubleshoot customer issues where there may be no precedent or SOP, including by investigating and working with cross-functional teams (e.g., Product, Billing).
Summarized from the employer's posting — check the full posting for every requirement.
New remote jobs for your state, by email.
A short digest only when there's something new. Confirm by email, unsubscribe anytime.