Who can apply: Only open to applicants in: New York.
Location as listed by the employer: “New York City; San Francisco; Toronto; Canada”
Apply on Cambio's site ↗
Opens the employer's official application page.
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About this role
Cambio is hiring for a Customer Success Lead role (full-time). See the official posting for full details.
Requirements
- 5+ years of experience in customer success, account management, or a related field, with specifically 2+ years of experience working with customers on climate / sustainability reporting.
- Real estate / buildings experience: Familiarity with building energy benchmarking, real estate reporting metrics, and / or other energy-related experience.
- Quantitative Skills: Strong analytical skills with the ability to create, manage, and interpret complex reports and data sets, with high attention to detail that leads to 100% data accuracy for Cambio customers.
- Customer-centric relationship management: Proven track record of building and maintaining strong client / customer relationships, providing strategic guidance to customers, and owning customer processes.
- Leadership background: Proven experience leading and managing a customer success team or similar role.
- Communication Skills: Exceptionally strong written and verbal communication skills; strong translator between different audiences. Other spoken languages is a plus.
- Process-Oriented: Ability to design, implement, and optimize customer success processes.
- Regulatory Knowledge: Familiarity with regulatory environments related to real estate or sustainability is a plus.
Summarized from the employer's posting — check the full posting for every requirement.
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