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Bynder

Enterprise Customer Success Manager

Who can apply: Only open to applicants in: California.
Location as listed by the employer: “San Carlos, CA”
Apply on Bynder's site ↗

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About this role

Bynder is hiring for a Enterprise Customer Success Manager role (full-time). See the official posting for full details.

Requirements

  • 7+ years of experience in customer success, account management, or a sales-related field, managing complex enterprise SaaS marketing technology accounts.
  • 5+ years in enterprise SaaS within the DAM or MarTech industry, demonstrating technical aptitude and a deep working knowledge of the DAM ecosystem and its integration points (CMS, PIM, eCommerce, and Creative Tools).
  • Exceptional business acumen and commercial skills This includes successfully conducting effective discovery, managing complex customer objections, quantifying value and outcomes, commercial negotiations, and navigating…
  • Proven experience managing high-value, complex customer deployments and building influential relationships with multiple stakeholders at the Director, VP and C-level.
  • Strong customer storytelling to demonstrate value, inspire stakeholders, and elevate strategic and executive-level conversations.
  • Experience managing the end-to-end renewal cycle for high-value accounts, including strategy, proposal creation, and procurement engagement.
  • Strong understanding of the enterprise environment, with the ability to communicate value at different organizational levels, navigate complex structures, and build strong internal champions and executive relationships.
  • Proven ability to build and manage an expansion pipeline and collaborate closely with an Account Manager to grow and expand high-value accounts.Experience engaging with system integrators and tech partners to streamline…

Summarized from the employer's posting — check the full posting for every requirement.