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Horizon3Ai

Senior Federal Technical Support Engineer

Washington: eligible, according to the employer's posting.
Who can apply: Only open to applicants in: Washington.
Location as listed by the employer: “US, Remote”
Apply on Horizon3Ai's site ↗

Opens the employer's official application page.

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About this role

Horizon3Ai is hiring for a Senior Federal Technical Support Engineer role (full-time). See the official posting for full details.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent professional experience).
  • 5+ years of relevant industry experience in technical support, systems administration, or cloud operations, ideally in an enterprise-level environment (e.g., supporting large-scale deployments for Fortune 500 clients).
  • Strong proficiency in Linux administration, including server configuration, performance tuning, security hardening, and troubleshooting in production environments.
  • Hands-on experience with Docker and containerization technologies, such as building, deploying, and managing containerized applications in orchestrated environments (e.g., Kubernetes or similar).
  • Solid understanding of cloud platforms (e.g., AWS, Azure, or GCP) and Infrastructure as Code (IaC) tools like Terraform, Ansible, or CloudFormation, with experience provisioning and managing cloud resources.
  • In-depth knowledge of networking fundamentals, including TCP/IP, firewalls, VPNs, load balancers, and network troubleshooting tools (e.g., Wireshark, tcpdump).
  • Basic scripting skills in languages such as Bash, Python, or PowerShell for automation of routine tasks, diagnostics, and simple workflow enhancements.
  • Demonstrated self-learning ability, evidenced by personal projects, home labs, certifications (e.g., AWS Certified Solutions Architect, Linux+, or equivalent), or contributions to open-source communities, with a track r…

Summarized from the employer's posting — check the full posting for every requirement.