Who can apply: Only open to applicants in: California.
Location as listed by the employer: “Binti HQ - San Francisco, CA”
Apply on Binti's site ↗
Opens the employer's official application page.
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About this role
Binti is hiring for a Lead Customer Success Manager role (full-time). See the official posting for full details.
Requirements
- 5+ years of experience in Account/Customer Success Management, Technical or Sales Account Management, or a related role in a relevant and dynamic technology company, and/or equivalent experience in child welfare (adopti…
- Demonstrated experience managing the highest-complexity or highest-revenue accounts in a portfolio, including experience owning Executive Business Reviews independently
- Demonstrated history of driving revenue through retention and expansion of existing accounts, with specific examples of complex or multi-stakeholder renewals or expansions you've driven
- Proven experience interacting with and influencing C-level executives
- Experience mentoring, coaching, or informally leading other team members, even without formal management authority
- Excellent communication and presentation skills, from small working sessions to large executive audiences
- Ability to lead, manage, or influence both internal Binti and customer resources to achieve successful outcomes, including in ambiguous or high-stakes situations
- Insatiably curious: seeks to learn and gather information with a default openness to positive and critical feedback
Summarized from the employer's posting — check the full posting for every requirement.
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