BetterHelp

Billing & Follow-Up Specialist

Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “US - Remote”
Apply on BetterHelp's site ↗

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About this role

BetterHelp is hiring for a Billing & Follow-Up Specialist role. See the official posting for full details.

Requirements

  • Minimum of 4 years of experience in the healthcare space, preferably in an existing role doing billing and follow-up functions with insurance companies on behalf of providers
  • Understanding of the claim submission process and common pain points that delay payer acceptance and processing of bills
  • Understanding of the cash posting and reconciliation process and common pain points that delay payment processing
  • Exposure to clinicians that provide mental health and/or telehealth services
  • Comfortable with ambiguity and wants to assist leaders in developing strong operational processes for a new department
  • Desires an environment that fosters growth through open feedback and high autonomy
  • Believes in our company's mission to provide professional, affordable, and personalized therapy in a convenient online format

Summarized from the employer's posting — check the full posting for every requirement.