Who can apply: Only open to applicants in: Massachusetts.
Location as listed by the employer: “Boston, MA”
Apply on Benchling's site ↗
Opens the employer's official application page.
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About this role
Benchling is hiring for a Technology Operations Engineer role (full-time). See the official posting for full details.
Requirements
- 3+ years experience troubleshooting hardware, software, and systems in a corporate environment supporting Mac OS and Windows
- 3+ years experience working in a heavily SaaS-based environment
- Experience owning or meaningfully contributing to IT asset management, including inventory, procurement, and device lifecycle
- Comfortable operating as the sole or primary on-site technology resource for a location, with the judgment to know when to escalate
- Willingness to occasionally flex working hours to provide backup coverage for EMEA-based colleagues
- Excellent communication skills and customer service attitude
- Experience with IAM platforms, specifically Okta or similar
- Experience with ITSM, specifically Jira Service Management or any Helpdesk ticketing system
Summarized from the employer's posting — check the full posting for every requirement.
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