Who can apply: Only open to applicants in: California, Massachusetts.
Location as listed by the employer: “San Francisco, CA; Boston, MA”
Apply on Benchling's site ↗
Opens the employer's official application page.
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About this role
Benchling is hiring for a Customer Success Manager role (full-time). See the official posting for full details.
Requirements
- BS or M.Sc. in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering or similar Life Science field, OR 2+ years work experience with Life Sciences or Healthcare companies, ideally in a lab or research sett…
- 4+ years of Customer Success, Professional Services, or Consulting experience in a SaaS software environment with the ability to forge relationships with users, decision makers, and influential stakeholders
- Strong analytical skills with experience leveraging data insights to drive decision-making, diagnose customer deployment health, and develop targeted adoption strategies.
- Strong project management skills and the ability to influence without authority, hands on implementation experience preferred.
- Excellent communication skills, able to communicate confidently and concisely in verbal, written and presentation formats to all types of audiences
- Self-motivated, independent, adaptable, and can thrive in a fast-paced startup environment
- Ability to travel 20-30% based on customer needs
Summarized from the employer's posting — check the full posting for every requirement.
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