Babylist

Associate Director, Payer and Clinical Operations

Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “United States; Remote”
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About this role

Babylist is hiring for a Associate Director, Payer and Clinical Operations role. See the official posting for full details.

Requirements

  • You've run payer operations at scale, across more than one contract type or service line — bringing new payers live on schedule, managing transitions, and keeping existing contracts in good standing.
  • You know healthcare licensing and credentialing well enough to own it without doing it yourself — state licensure, site inspections, payer-level credentialing. You've built or bought the capacity to execute, and stayed…
  • You've owned the operational relationship with payers directly — you've been in the room when something urgent lands, not briefed on it afterward.
  • You've worked in multi-state regulatory compliance and can translate rule changes into process, documentation, and record-keeping that people actually follow.
  • You've managed both commercial and Medicaid payer work, including Medicaid expansion into new states.
  • You set direction and write requirements, rather than waiting for someone else to define the roadmap.
  • You're a strong people manager who can coach and performance manage, and you stay close enough to the work to catch problems early.
  • You build process rather than follow it — you bring order to ambiguous, fast-changing operational work, and leaders can tell at a glance where things stand.

Summarized from the employer's posting — check the full posting for every requirement.