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Axon

Professional Services Manager II

Arizona: eligible, according to the employer's posting.
Who can apply: Only open to applicants in: Arizona.
Location as listed by the employer: “Scottsdale, Arizona, United States; Arizona-Remote”
Apply on Axon's site ↗

Opens the employer's official application page.

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About this role

Axon is hiring for a Professional Services Manager II role. See the official posting for full details.

Requirements

  • Build strong working relationships with customer technical and operational stakeholders.
  • Engage professionally with Chiefs of Police, Sheriffs, Command Staff, IT Directors, Real Time Crime Center personnel, program managers, administrators, and end users.
  • Serve as a trusted technical advisor regarding system configuration, infrastructure requirements, hardware placement, networking, and deployment best practices.
  • Communicate technical concepts clearly to both technical and non-technical audiences.
  • Set appropriate expectations when customer infrastructure or environmental conditions do not meet documented requirements.
  • Balance customer operational needs with Axon technical standards and supported configurations.
  • Maintain a professional, customer-focused presence throughout the deployment.
  • 3+ years of hands-on technical deployment, implementation, field service, professional services, systems integration, or comparable experience.

Summarized from the employer's posting — check the full posting for every requirement.