Aven

Partner Success Specialist

Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “Remote”
Apply on Aven's site ↗

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About this role

Aven is hiring for a Partner Success Specialist role (full-time). See the official posting for full details.

Requirements

  • Mortgage Expertise: Strong understanding of the HELOC and mortgage origination lifecycle, including common friction points in document collection, income verification, and notarization. Prior experience as a Loan Office…
  • Problem-Solving: A "systems thinker" who can distinguish between actual software bugs and user-error/technology-unsavviness.
  • Communication: Exceptional structured communication skills; able to explain technical complexities to non-technical external brokers clearly and patiently.
  • Technical Aptitude: Tech-savvy mindset with experience in modern digital lending platforms. Comfortable interpreting loan origination system data, reading system logs/JSONs to trace workflow issues, or utilizing basic d…
  • Resilience: Disciplined and resilient in a fast-paced environment where you may handle a high volume of high-stakes inquiries.
  • Education: Bachelor's Degree.

Summarized from the employer's posting — check the full posting for every requirement.