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Array

Client Success Manager

Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “Remote - USA or Canada”
Apply on Array's site ↗

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About this role

Array is hiring for a Client Success Manager role. See the official posting for full details.

Requirements

  • 3+ years of experience in B2B Client Success roles, owning a book of strategic accounts and being responsible for client health, retention and revenue growth in the ballpark of $5+ million in ARR.
  • A proven track record of managing and expanding high-impact, strategic relationships, preferably within the financial sector.
  • Exceptional interpersonal skills with a track record of growing and retaining and growing accounts via excellent client service.
  • An entrepreneurial mindset and a willingness to take ownership of the success of your accounts.
  • Knowledge of the financial industry and an understanding of the unique growth opportunities and challenges facing financial institutions, Fintechs, and Credit Services Organizations is a plus!
  • A belief that AI is reshaping work, you instinctively use it to accelerate everything you do.

Summarized from the employer's posting — check the full posting for every requirement.