Who can apply: Only open to applicants in: California.
Location as listed by the employer: “US Remote; SF Bay Area; San Jose; California; Seattle”
Apply on Cyberhaven's site ↗
Opens the employer's official application page.
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About this role
Cyberhaven is hiring for a Technical Support Engineer role (full-time). See the official posting for full details.
Requirements
- 2+ years experience in providing technical support to customers for software solutions
- Deep technical background, with hands-on experience in supporting and troubleshooting security and/or endpoint technologies.
- Ability to learn new technologies quickly.
- Experience with Salesforce, JIRA and Github.
- Proven experience with managing external and internal stakeholders.
- Experience working with complex endpoint DLP solutions.
- Ability to manage high priority support requests.Ability to work closely with a development team to communicate customer requirements.
- Proven experience in meeting customer SLA expectations.
Summarized from the employer's posting — check the full posting for every requirement.
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