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AlphaSense

Customer Success Associate

New York: eligible, according to the employer's posting.
Who can apply: Only open to applicants in: New York.
Location as listed by the employer: “Chicago; New York, New York, United States; Remote - United States”
Apply on AlphaSense's site ↗

Opens the employer's official application page.

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About this role

AlphaSense is hiring for a Customer Success Associate role. See the official posting for full details.

Requirements

  • A client-facing professional with 1+ years of experience in high volume outreach or user support.
  • Comfortable speaking with a wide range of user types and guiding them through platform training; able to distill and explain complex issues in simple terms.
  • Strong at building rapport and keeping conversations clear and simple.
  • Energetic, curious and eager to learn new workflows and industry use cases on the job. Due to our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job!
  • Motivated, organized, and able to manage multiple tasks in a fast paced environment.
  • A strong communicator who works well in a team oriented setting.
  • Located in Eastern or Central Timezones (preferred)

Summarized from the employer's posting — check the full posting for every requirement.