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OpenRouter

Enterprise Support Engineer (West Coast)

Florida: the employer hasn't said whether this state is eligible.
Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “Remote (US)”
Apply on OpenRouter's site ↗

Opens the employer's official application page.

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About this role

OpenRouter is hiring for a Enterprise Support Engineer (West Coast) role (full-time). See the official posting for full details.

Requirements

  • 3–5+ years of experience in an external-facing support role within a B2B SaaS or API-first environment.
  • You have deep familiarity with RESTful APIs, HTTP status codes, Server-Sent Event streaming, authentication methods (OAuth, Bearer tokens), and tools like Postman or cURL.
  • You can read, interpret, and debug code in at least one common programming language in use by our customers (Python, TypeScript/Node.js, Go, Java, etc).
  • Experience querying logging and monitoring platforms (e.g., Datadog, Grafana, Cloudflare logs, or GCP Cloud Logging) to trace request lifecycles.
  • Basic proficiency with SQL or similar query languages for investigations.

Summarized from the employer's posting — check the full posting for every requirement.