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Mudflap

Customer Support Training & Enablement Specialist

Texas: eligible, according to the employer's posting.
Who can apply: Only open to applicants in: California, Texas.
Location as listed by the employer: “Remote; Austin, TX; Palo Alto, CA”
Apply on Mudflap's site ↗

Opens the employer's official application page.

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About this role

Mudflap is hiring for a Customer Support Training & Enablement Specialist role (full-time). See the official posting for full details.

Requirements

  • 4+ years of experience in Training, L&D, Enablement, or QA.
  • Experience designing and facilitating training and coaching programs.
  • Strong communication, facilitation, and project management skills.
  • Experience with LMS platforms, learning content development, and ticketing/support platforms (e.g. Zendesk).
  • Data-driven approach to identifying performance and learning opportunities.
  • Experience with AI-powered QA, coaching, or support tools is a plus.
  • Passion for developing people and building a best-in-class Support organization.

Summarized from the employer's posting — check the full posting for every requirement.