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Dakota

Client Operations Specialist

Connecticut: the employer hasn't said whether this state is eligible.
Who can apply: US-based role. The employer has not said which states are eligible — confirm before applying.
Location as listed by the employer: “United States”
Apply on Dakota's site ↗

Opens the employer's official application page.

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About this role

Dakota is hiring for a Client Operations Specialist role (full-time). See the official posting for full details.

Requirements

  • 1–3 years in payment operations or client support at a fintech, BaaS provider, neobank, or payments company.
  • Working knowledge of wires, ACH (returns, NOCs, reversals), and SWIFT (MT103s, UETRs, intermediary banks).
  • Comfort reading API responses, transaction data, and logs to figure out what happened
  • Clear, calm writing, especially when the news isn't good
  • An instinct to fix root causes, not just close tickets
  • Sound judgment about what to handle yourself and when to escalate
  • Preference to be based in the Eastern Time (ET) zone

Summarized from the employer's posting — check the full posting for every requirement.